Croatia

Generali osiguranje

Since being established in Croatia, Generali osiguranje d.d. creates a new market perspectives on its own, giving a special importance to the innovation and a competitiveness of its products, as well as to the development of the distribution network – from its own and exclusive network as a vital sales functions, nurturing phygital approach supported with digital tools; all to the multi-channel partnerships with banks, brokers and agencies – of which all are conditions for providing top customer experience and a further market step up.

Dedicated to the continuity of the trend of a constant development and the sustainable growth, Generali osiguranje in 2021 finished integration of the businesses of Izvor osiguranje d.d. and Generali zavarovalnica d.d., Zagreb Insurance Branch (former Adriatic Slovenica Zavarovalna družba d.d., Zagreb Branch) and relocated the headquarters to sustainability-awarded business complex, thus starting the new promising chapter. Further to it, 793 employees gathered in the network of 90 offices throughout the country, while at the same time been provided with the new way of remote working, are taking care of the company’s clients.

Under the unprecedented context of the pandemic and after devastating earthquakes that hit central Croatia in 2020, Generali in 2021 recorded a gross written premium of €133 million in total and market share of 8.6%.

In 2021, Generali Croatia has directly shown again how close it is to the communities. Convinced in the importance of continuing the humanitarian initiative The Human Safety Net under the pandemic context, together with our partner “Rastimo zajedno”, Generali persists in supporting of continuation of the online workshops for the programme beneficiaries and promoting the equal life chances for the children growing up in sensitive conditions.